CONTACT / SUPPORT
We respond within 24 hours on business days.
AMAZON ORDERS
Order issues, tracking, and returns are handled directly through Amazon.
Go to Your Orders in your Amazon account and select the item.
WARRANTY CLAIMS
See our Returns & Warranty page for the full process.
Include your order number and a photo of the defect for fastest processing.
RESPONSE TIMES
| Type | Typical Response |
|---|---|
| General questions | Within 24 hours (Mon-Fri) |
| Warranty / defect claims | Within 48 hours |
| Wholesale & bulk orders | Within 48 hours |
| Amazon order issues | Handled by Amazon directly |
